Codesigning Assistive Technology Solutions: A Collaborative Approach to Service Provision in Queensland

A recent study led by Dr. Tammy Aplin, Prof Louise Gustafsson, Dr Christy Hogan and Dr Tenelle Hodson from The Hopkins Centre, in collaboration with researchers from The University of Queensland, has highlighted the importance of collaborative efforts in enhancing assistive technology (AT) service provision in Queensland. The study, titled “Codesigning Solutions for Assistive Technology Service Provision in Queensland, Australia”, was published in Health Expectations in June 2025.

Key Findings   

The research employed a participatory action approach, engaging a diverse stakeholder group—including individuals with lived experience, clinicians, and service providers—to identify challenges and co-develop solutions for AT service delivery. The study found that:

• Collaborative Engagement: Active involvement of all stakeholders led to a deeper understanding of the barriers and facilitators in AT service provision.
• Innovative Solutions: The co-design process facilitated the development of practical strategies tailored to the unique needs of Queensland's diverse communities.
• Action Plan: The participatory action research resulted in prioritised solutions for action to improve the AT service provision in Queensland. These included the development of an AT hub, AT mentor training and a training, and credentialing system for AT advisors.
• Sustainable Impact: Implementing these solutions has the potential to improve accessibility and equity in AT services across the state.

 

Implications for Practice

This study underscores the significance of adopting a collaborative, person-centred approach in healthcare service design. By integrating the perspectives of those directly affected by AT services, the research provides a model for other regions aiming to enhance service delivery and outcomes.