Consumer and Community Engagement Framework
The Consumer and Community Engagement Framework is designed to orient health organisations to what underpins successful consumer and community engagement. The goal of this Framework is to encourage health organisations to embed consumer and community engagement in their work. This requires staff thinking beyond accreditation against the National Safety and Quality Health Service Standards. Meaningful engagement connects staff to the people they support, the purpose of their work and enables them to deliver care that leads to better outcomes.
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